Enterprise-Grade AI Platform

Claude for Enterprise:
Built for Scale, Security & Performance

Deploy Claude Opus 4.5—our most capable AI model with 80.9% on SWE-bench (#1 globally)—across FedEx's global operations with enterprise-grade security, compliance, and dedicated support. Achieving 76% fewer tokens at medium effort, Extended Thinking up to 128K, and Advanced Tool Use features. Designed for Fortune 500 companies handling mission-critical workloads.

Schedule Demo Explore Features
SOC 2 Type II
Certified
HIPAA
Compliant
99.99%
Uptime SLA
🆕 JUST ANNOUNCED: Microsoft Azure Partnership (Nov 18, 2025)

Claude: Now on Azure for FedEx

Access Claude through Azure Marketplace—the only frontier AI available across Azure, AWS, and Google Cloud

PERFECT FOR FEDEX

☁️ Claude on Microsoft Azure

Announced Nov 18, 2025: Claude is now available through the Azure Marketplace—easy procurement and billing through your existing Microsoft agreement.

  • Azure Marketplace deployment
  • All models: Opus 4.5, Sonnet 4.5, Haiku 4.5
  • Microsoft Foundry integration
  • GitHub Copilot + Microsoft 365 Copilot access
  • NVIDIA-optimized for Azure infrastructure
Why it matters: FedEx can deploy Claude within existing Azure security perimeter—no new cloud vendor required
Read Announcement →

🔍 Advanced Enterprise Search

Announced Oct 14, 2025: Enhanced search capabilities with Salesforce CRM integration and Slack-native document search.

  • Search across 10TB+ knowledge base instantly
  • Salesforce CRM insights in real-time
  • Slack-integrated document retrieval
  • Natural language queries across all systems
  • Automatic citation and sourcing
Impact: 90% faster information access, cross-system intelligence

🛠️ Skills: Custom AI Capabilities

Announced Oct 2025: Build and deploy custom AI skills tailored to FedEx's unique workflows and domain expertise.

  • Create reusable AI workflows and tools
  • PDF processing for shipping documents
  • Custom data analysis pipelines
  • Domain-specific reasoning modules
  • Enterprise-wide skill sharing and governance
Impact: Codify institutional knowledge, standardize best practices

🏆 Claude Opus 4.5 Leads All Industry Benchmarks

80.9%
SWE-bench Verified
#1 globally among all frontier models
76%
Token Efficiency
Fewer tokens at medium effort
29%
Vending-Bench Gain
Better than Sonnet 4.5
Why it matters for FedEx: 80.9% SWE-bench = fewer errors in routing, document processing, and customer service. 76% token efficiency = dramatically lower API costs. Advanced Tool Use features enable 85% token reduction via dynamic tool discovery. Sonnet 4.5's 1M token context = analyze entire logistics chains in a single request.

Recent Enterprise Partnerships

🏢
Deloitte
470K employees
Oct 6, 2025
💼
IBM
Strategic partner
Oct 7, 2025
☁️
Salesforce
CRM integration
Oct 14, 2025
📊
Microsoft
Office 365 Copilot
Sept 24, 2025

High-Impact Use Cases for FedEx

Transform every department with enterprise AI

📄 Document Processing

Process 1M+ Documents Daily

Automatically extract, classify, and validate data from BOLs, invoices, customs forms, and contracts using Claude's vision and text capabilities. With 1M token context, analyze entire shipment histories and cross-reference thousands of documents in a single request.

  • Process PDFs, scanned images, handwritten forms
  • Extract structured data with 99%+ accuracy
  • Multi-language support (50+ languages)
  • Validate against business rules automatically
Impact: $8M annual savings, 85% faster processing, 60% reduction in errors
📊
1.2M
Documents/Day
99.4%
Accuracy Rate
🧠
10TB
Knowledge Base
< 2s
Avg Query Time
🔍 Knowledge Management

Search Across All FedEx Documentation

Create an intelligent knowledge base that employees can query in natural language. Find policies, procedures, technical docs, and historical data instantly.

  • Semantic search across all internal documents
  • Answer questions with citations and sources
  • Integration with SharePoint, Confluence, etc.
  • Auto-update as new documentation is added
Impact: 70% faster information retrieval, 40% reduction in support tickets
🎓 Training & Onboarding

Personalized AI Training Assistant

Accelerate employee onboarding and ongoing training with an AI assistant that adapts to each learner's pace, role, and learning style.

  • Role-specific training paths (drivers, warehouse, ops)
  • Interactive quizzes and scenario-based learning
  • 24/7 availability in 50+ languages
  • Track progress and identify knowledge gaps
Impact: 3x faster onboarding, 50% reduction in training costs, 92% satisfaction
👨‍🎓
3 weeks
vs 3 months
22,000
Employees Trained

🚨 Incident Response Automation

Analyze incidents, identify root causes, and generate remediation plans automatically.

  • Real-time incident triaging
  • Root cause analysis
  • Auto-generate post-mortems
  • Compliance breach detection
Impact: 60% faster MTTR, 90% of incidents auto-resolved

⚖️ Regulatory Compliance Monitor

Track changing regulations across 220 countries and ensure continuous compliance.

  • Monitor regulatory changes
  • Gap analysis vs current state
  • Auto-generate compliance reports
  • Risk scoring and alerts
Impact: 100% compliance, zero fines, 80% less manual work

📈 Strategic Planning Assistant

Analyze market trends, competitive intelligence, and generate strategic recommendations.

  • Market analysis and forecasting
  • Competitive intelligence
  • Scenario planning
  • Executive briefing generation
Impact: 10x faster analysis, data-driven decisions

Enterprise Features

Built for the most demanding security, compliance, and performance requirements

🔒

Security & Compliance

  • Zero data retention for training
  • SOC 2 Type II certified
  • HIPAA compliant BAA available
  • SSO/SAML integration (Okta, Azure AD)
  • Data residency options (US, EU, APAC)
  • End-to-end encryption (TLS 1.3)
  • Role-based access control (RBAC)
  • Audit logs with 1-year retention
⚡

Performance & Scale

  • 99.99% uptime SLA
  • Sub-second latency for API calls
  • Unlimited API requests
  • Dedicated infrastructure option
  • Rate limits customizable per team
  • Global CDN for low-latency worldwide
  • Auto-scaling for peak traffic
  • 1M token context window (5000+ pages)
  • Extended Thinking for complex reasoning
🎯

Enterprise Support

  • Dedicated CSM (Customer Success Manager)
  • 24/7 priority support via Slack/phone
  • 15-minute SLA for P1 incidents
  • Quarterly business reviews
  • Custom integration assistance
  • Training & workshops for teams
  • Early access to new features
  • Architecture review sessions
👥

Team Management

  • Unlimited seats for your organization
  • Team workspaces with shared projects
  • Usage analytics per team/user
  • Cost allocation by department
  • Admin controls for provisioning
  • Custom roles and permissions
  • SCIM provisioning for auto-onboarding
  • Centralized billing
🔌

Integration & APIs

  • REST API with comprehensive docs
  • Python & JavaScript SDKs
  • Google Vertex AI integration
  • Webhooks for event notifications
  • Pre-built connectors (Salesforce, SAP)
  • Streaming responses for real-time UX
  • Batch processing APIs
  • Custom integrations support
⚙️

Customization

  • Custom model fine-tuning (coming soon)
  • Domain-specific prompts library
  • Custom system prompts
  • Brand voice configuration
  • Content moderation rules
  • Output format templates
  • Knowledge base integration
  • Workflow automation tools
🔍

Enterprise Knowledge & Search

  • Semantic search across all internal docs
  • 10TB+ knowledge base capacity
  • Salesforce CRM integration
  • Slack-native document retrieval
  • SharePoint & Confluence connectors
  • Natural language queries
  • Automatic citations and sourcing
  • Real-time indexing of new content
🛠️

Skills Platform

  • Custom AI workflows and tools
  • PDF processing for documents
  • Data analysis pipelines
  • Domain-specific reasoning modules
  • Reusable skills library
  • Enterprise-wide sharing
  • Governance controls
  • Version management

Flexible Deployment Options

Choose the deployment model that fits your infrastructure and security requirements

RECOMMENDED FOR FEDEX
☁️

Microsoft Azure

Access Claude through Azure Marketplace with simplified procurement via your existing Microsoft agreement.

  • Setup: 1-2 weeks
  • Procurement: Via Azure Marketplace
  • Billing: Through existing Microsoft agreement
  • Integration: Microsoft 365 Copilot, GitHub Copilot
  • Best for: Microsoft-first organizations
Deploy on Azure →
🚀

Cloud (Anthropic-Hosted)

Fastest time to value. Fully managed by Anthropic with automatic updates and scaling.

  • Setup: 1 day
  • Maintenance: Zero (fully managed)
  • Scaling: Automatic
  • Updates: Automatic
  • Best for: Fast deployment, pilot programs
Contact Sales →
🔷

Google Vertex AI

Integrate with Google Cloud infrastructure and services for GCP-native deployments.

  • Setup: 1-2 weeks
  • Maintenance: GCP-managed
  • Scaling: GCP auto-scaling
  • Updates: GCP-managed
  • Best for: GCP-native FedEx services
Contact Sales →
💡 Why Azure Marketplace for FedEx?

As an existing Microsoft customer, FedEx can procure Claude through the Azure Marketplace using your existing Microsoft agreement—simplified billing, familiar procurement process, and seamless integration with Microsoft 365 Copilot and GitHub Copilot. Learn more about the partnership →

Security & Compliance Deep Dive

Enterprise-grade security built for the most regulated industries

🔐 Data Protection

  • Zero retention: Your data is never used for training
  • End-to-end encryption: TLS 1.3 in transit, AES-256 at rest
  • Data isolation: Logical separation between customers
  • Data residency: Choose US, EU, or APAC regions
  • Right to deletion: GDPR, CCPA compliant
  • DLP integration: Block sensitive data from API calls

🔑 Access Control

  • SSO/SAML: Okta, Azure AD, Google Workspace
  • MFA enforcement: Required for all users
  • RBAC: Granular role-based permissions
  • API key rotation: Automated or manual
  • IP allowlisting: Restrict access by IP range
  • Session management: Configurable timeout policies

📊 Monitoring & Auditing

  • Audit logs: Comprehensive logs of all API activity
  • Log retention: 1 year (customizable)
  • SIEM integration: Splunk, Datadog, Sumo Logic
  • Anomaly detection: ML-powered threat detection
  • Usage analytics: Real-time dashboards
  • Alerting: Custom alerts for suspicious activity

✅ Certifications & Standards

  • SOC 2 Type II: Security, availability, confidentiality
  • HIPAA: BAA available for healthcare use cases
  • ISO 27001: Information security management
  • GDPR: Full compliance for EU operations
  • CCPA: California privacy compliance

Enterprise Success Stories

How leading companies are transforming with Claude

🏦

Fortune 50 Bank

"Claude processes 500K documents daily with 99.8% accuracy. We've reduced operational costs by $12M annually while improving compliance."

500K docs/day | $12M saved
🛒

Top 10 Retailer

"Our customer service AI handles 85% of inquiries without escalation. CSAT scores improved from 72% to 91%."

85% auto-resolution | 91% CSAT
🏥

Healthcare Provider

"Claude helps process insurance claims 10x faster while maintaining HIPAA compliance. Claim processing time dropped from 14 days to 1.5 days."

10x faster | 1.5 days processing

Ready to Transform FedEx with Enterprise AI?

Schedule a personalized demo to see how Claude can address your specific use cases, security requirements, and deployment preferences.

Schedule Enterprise Demo Explore Agent Use Cases