Enterprise-Grade AI Platform

Claude for Enterprise:
Built for Scale, Security & Performance

Deploy Claude Sonnet 4.5 across FedEx's global operations with enterprise-grade security, compliance, and dedicated support. Designed for Fortune 500 companies handling mission-critical workloads.

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SOC 2 Type II
Certified
HIPAA
Compliant
FedRAMP
In Progress
99.99%
Uptime SLA

High-Impact Use Cases for FedEx

Transform every department with enterprise AI

📄 Document Processing

Process 1M+ Documents Daily

Automatically extract, classify, and validate data from BOLs, invoices, customs forms, and contracts using Claude's vision and text capabilities.

  • Process PDFs, scanned images, handwritten forms
  • Extract structured data with 99%+ accuracy
  • Multi-language support (50+ languages)
  • Validate against business rules automatically
Impact: $8M annual savings, 85% faster processing, 60% reduction in errors
📊
1.2M
Documents/Day
99.4%
Accuracy Rate
🧠
10TB
Knowledge Base
< 2s
Avg Query Time
🔍 Knowledge Management

Search Across All FedEx Documentation

Create an intelligent knowledge base that employees can query in natural language. Find policies, procedures, technical docs, and historical data instantly.

  • Semantic search across all internal documents
  • Answer questions with citations and sources
  • Integration with SharePoint, Confluence, etc.
  • Auto-update as new documentation is added
Impact: 70% faster information retrieval, 40% reduction in support tickets
🎓 Training & Onboarding

Personalized AI Training Assistant

Accelerate employee onboarding and ongoing training with an AI assistant that adapts to each learner's pace, role, and learning style.

  • Role-specific training paths (drivers, warehouse, ops)
  • Interactive quizzes and scenario-based learning
  • 24/7 availability in 50+ languages
  • Track progress and identify knowledge gaps
Impact: 3x faster onboarding, 50% reduction in training costs, 92% satisfaction
👨‍🎓
3 weeks
vs 3 months
22,000
Employees Trained

🚨 Incident Response Automation

Analyze incidents, identify root causes, and generate remediation plans automatically.

  • Real-time incident triaging
  • Root cause analysis
  • Auto-generate post-mortems
  • Compliance breach detection
Impact: 60% faster MTTR, 90% of incidents auto-resolved

⚖️ Regulatory Compliance Monitor

Track changing regulations across 220 countries and ensure continuous compliance.

  • Monitor regulatory changes
  • Gap analysis vs current state
  • Auto-generate compliance reports
  • Risk scoring and alerts
Impact: 100% compliance, zero fines, 80% less manual work

📈 Strategic Planning Assistant

Analyze market trends, competitive intelligence, and generate strategic recommendations.

  • Market analysis and forecasting
  • Competitive intelligence
  • Scenario planning
  • Executive briefing generation
Impact: 10x faster analysis, data-driven decisions

Enterprise Features

Built for the most demanding security, compliance, and performance requirements

🔒

Security & Compliance

  • Zero data retention for training
  • SOC 2 Type II certified
  • HIPAA compliant BAA available
  • SSO/SAML integration (Okta, Azure AD)
  • Data residency options (US, EU, APAC)
  • End-to-end encryption (TLS 1.3)
  • Role-based access control (RBAC)
  • Audit logs with 1-year retention

Performance & Scale

  • 99.99% uptime SLA
  • Sub-second latency for API calls
  • Unlimited API requests
  • Dedicated infrastructure option
  • Rate limits customizable per team
  • Global CDN for low-latency worldwide
  • Auto-scaling for peak traffic
  • 200K token context window
🎯

Enterprise Support

  • Dedicated CSM (Customer Success Manager)
  • 24/7 priority support via Slack/phone
  • 15-minute SLA for P1 incidents
  • Quarterly business reviews
  • Custom integration assistance
  • Training & workshops for teams
  • Early access to new features
  • Architecture review sessions
👥

Team Management

  • Unlimited seats for your organization
  • Team workspaces with shared projects
  • Usage analytics per team/user
  • Cost allocation by department
  • Admin controls for provisioning
  • Custom roles and permissions
  • SCIM provisioning for auto-onboarding
  • Centralized billing
🔌

Integration & APIs

  • REST API with comprehensive docs
  • Python & JavaScript SDKs
  • Google Vertex AI integration
  • Webhooks for event notifications
  • Pre-built connectors (Salesforce, SAP)
  • Streaming responses for real-time UX
  • Batch processing APIs
  • Custom integrations support
⚙️

Customization

  • Custom model fine-tuning (coming soon)
  • Domain-specific prompts library
  • Custom system prompts
  • Brand voice configuration
  • Content moderation rules
  • Output format templates
  • Knowledge base integration
  • Workflow automation tools

Flexible Deployment Options

Choose the deployment model that fits your infrastructure and security requirements

☁️

Cloud (Anthropic-Hosted)

Fastest time to value. Fully managed by Anthropic with automatic updates and scaling.

  • Setup: 1 day
  • Maintenance: Zero (fully managed)
  • Scaling: Automatic
  • Updates: Automatic
  • Best for: Fast deployment, pilot programs
Contact Sales →
🔷

Google Vertex AI

Integrate with Google Cloud infrastructure and services for GCP-native deployments.

  • Setup: 1-2 weeks
  • Maintenance: GCP-managed
  • Scaling: GCP auto-scaling
  • Updates: GCP-managed
  • Best for: GCP-native FedEx services
Contact Sales →

Security & Compliance Deep Dive

Enterprise-grade security built for the most regulated industries

🔐 Data Protection

  • Zero retention: Your data is never used for training
  • End-to-end encryption: TLS 1.3 in transit, AES-256 at rest
  • Data isolation: Logical separation between customers
  • Data residency: Choose US, EU, or APAC regions
  • Right to deletion: GDPR, CCPA compliant
  • DLP integration: Block sensitive data from API calls

🔑 Access Control

  • SSO/SAML: Okta, Azure AD, Google Workspace
  • MFA enforcement: Required for all users
  • RBAC: Granular role-based permissions
  • API key rotation: Automated or manual
  • IP allowlisting: Restrict access by IP range
  • Session management: Configurable timeout policies

📊 Monitoring & Auditing

  • Audit logs: Comprehensive logs of all API activity
  • Log retention: 1 year (customizable)
  • SIEM integration: Splunk, Datadog, Sumo Logic
  • Anomaly detection: ML-powered threat detection
  • Usage analytics: Real-time dashboards
  • Alerting: Custom alerts for suspicious activity

✅ Certifications & Standards

  • SOC 2 Type II: Security, availability, confidentiality
  • HIPAA: BAA available for healthcare use cases
  • ISO 27001: Information security management
  • FedRAMP: Moderate authorization in progress
  • GDPR: Full compliance for EU operations
  • CCPA: California privacy compliance

Enterprise Success Stories

How leading companies are transforming with Claude

🏦

Fortune 50 Bank

"Claude processes 500K documents daily with 99.8% accuracy. We've reduced operational costs by $12M annually while improving compliance."

500K docs/day | $12M saved
🛒

Top 10 Retailer

"Our customer service AI handles 85% of inquiries without escalation. CSAT scores improved from 72% to 91%."

85% auto-resolution | 91% CSAT
🏥

Healthcare Provider

"Claude helps process insurance claims 10x faster while maintaining HIPAA compliance. Claim processing time dropped from 14 days to 1.5 days."

10x faster | 1.5 days processing

Ready to Transform FedEx with Enterprise AI?

Schedule a personalized demo to see how Claude can address your specific use cases, security requirements, and deployment preferences.

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