Deploy specialized AI agents designed specifically for FedEx's unique network—from Ground/Express balancing to Purple Promise guarantee delivery. Each agent integrates natively with Dataworks, SenseAware, Surround, and your existing FedEx technology stack.
Real-time load optimization across FedEx's dual-network infrastructure
Express Network: 94% capacity
Ground Network: 78% capacity
Freight Network: 65% capacity
✓ Shift 12,400 packages from Express → Ground (customers agreed to slower delivery)
✓ Add 3 charter flights: LAX→MEM, ORD→MEM
✓ Activate overflow routing via Indianapolis hub
Before: 94% Express / 78% Ground
After Optimization: 87% Express / 89% Ground
Purple Promise at-risk packages: 847 → 0
Predict delivery exceptions and reach customers BEFORE they call "Where Is My Package?"
Detected: Delivery delay likely due to weather in Memphis hub
Customer notified 4 hours before they would have called. WISMYP call avoided.
Automated document generation, HS code classification, and regulatory compliance
Drag & drop invoice PDF or click to upload
Product Description: Laptop Computers
HS Code: 8471.30.0100
Country of Origin: China
Quantity: 50 units
Declared Value: $45,000 USD
Import Duty (USA): $0 (duty-free)
Compliance Status: ✓ Approved
Processing Time: 8 seconds
Commercial Invoice, Packing List, Certificate of Origin, SED/AES filing
Scroll through each agent to see detailed capabilities, metrics, and interactive demonstrations
Predictive package flow analysis and AI-powered dock door assignment
Dock Door 47-52 will reach capacity in 12 minutes
Recommendation: Activate standby doors 89-91, reassign 2 DexR robots
Real-time pricing optimization based on capacity, demand, and competitive intelligence
Note: This demo showcases AI-powered pricing optimization capabilities. Rates shown are illustrative and do not reflect actual FedEx published rates. For official pricing, please contact your FedEx account representative.
Win probability: 87%
Predictive maintenance powered by IoT sensors and machine learning
Brake pad failure predicted in 9 days
Recommendation: Schedule maintenance before next long-haul route
Parts auto-ordered: Front brake pads (ETA: 2 days)
Automated claim intake, photo analysis, and instant settlement decisions
Drop photos here
or click to upload
Tracking #: FDX987654321
Package Value: $1,850
Insurance: $2,500
Corner crush (3" x 2"), box integrity compromised
Contents: Likely damaged (92% confidence)
Est. Repair Cost: Not repairable
Recommended Action: Full replacement
Payment initiated to customer account
Processing time: 8 seconds
End-to-end tracking with proactive disruption prediction and alternative routing
Severe thunderstorms forecast for Memphis hub in 36 hours
Predicted Delay: 12-18 hours
Route via Indianapolis hub instead (adds 4 hours, avoids 18-hour delay)
AI-driven staffing optimization based on package volume forecasts and employee preferences
Total Staff Scheduled: 582 shifts
Full-Time: 95 employees
Part-Time: 32 employees
Overtime Hours: 48 hrs (vs 187 hrs last month)
97% employee preference match
100% labor law compliance
Estimated savings this week: $12,400
AI-powered contract analysis and win-win pricing optimization for enterprise accounts
Drop PDF contract here
Customer: Acme Manufacturing
Annual Volume: 2.4M shipments
Current Rate: $8.20/pkg avg
Contract Expires: 45 days
Customer exploring UPS rates (15% lower for Ground)
Current Revenue: $19.7M/year
Our Margin: 22%
Customer Margin: UPS 8% cheaper on Ground
Ground: Reduce to $7.85/pkg (-4.3%)
Express: Keep at $18.50/pkg (competitive)
Expected Outcome: 92% retention probability, $18.9M revenue
Per-shipment carbon tracking and automated ESG compliance reporting
Recommend: Invest in 240 more EV vehicles to accelerate by 2 years
Intelligent returns routing, condition assessment, and restocking automation
Order #: FDX-782934
Product: Winter Jacket (Size L)
Reason: Wrong size
Location: Denver, CO
Click to upload condition photos
Condition Analysis:
No visible damage, tags attached
Decision: Restock for resale
Destination: Salt Lake City DC (closest, 87 miles)
Return Label Generated
Scan QR code or download PDF
Customer refund: $89.99 (processed in 2-3 days)
Purpose-built AI agents designed specifically for FedEx's unique technology ecosystem and competitive advantage
AI-powered analytics on FedEx's proprietary data platform for predictive insights
Southwest region volume is up 23% week-over-week due to:
1. Phoenix e-commerce surge: Amazon Prime Day spillover (+45K packages/day)
2. New enterprise customer: Home Depot distribution center onboarded (+28K packages/day)
3. Competitor shift: UPS service disruption in Tucson redirected 12K packages to FedEx
⚠️ Capacity Risk: Phoenix hub projected to hit 98% by Thursday. Recommend activating Tempe overflow facility.
AI coordination of FedEx's autonomous delivery robot fleet for last-mile operations
✓ Roxo-7 completing delivery at 425 Market St (ETA: 3 min)
✓ Roxo-3 rerouting around construction on Mission St
✓ Deploying Roxo-15 for lunch rush in Financial District (high pedestrian density predicted)
Rain expected 3-5 PM. Recommendation: Pre-position 8 robots at covered staging areas.
Compete with Amazon Logistics through AI-optimized same-day delivery windows
Shipper: Boutique Clothing Store (SMB)
Origin: SoHo, Manhattan
Destination: Upper East Side (3.2 mi)
Request: "Customer needs dress for event tonight"
Time Now: 11:47 AM
Confidence: 98%
Route: Gig driver pickup at 12:15 PM
Traffic: Light (Columbus Day)
Amazon Logistics: Not available (no same-day in this zone)
UPS: Next-day only
FedEx wins this customer!
Real-time package condition monitoring and predictive intervention for sensitive shipments
Temperature trending up 0.3°C/hour. At current rate, will breach -60°C threshold in 4.2 hours.
Recommended Action: Add dry ice at Indianapolis hub (arrival in 2.1 hours)
End-to-end supply chain intelligence with predictive disruption management
Labor negotiations stalled. 72% probability of work slowdown starting Friday.
Affected shipments: 847 containers with $42M inventory
Estimated savings if acted now: $3.2M in expedited shipping avoided
Calculate the total impact of deploying multiple AI agents across FedEx operations
Contributing 23% toward FedEx's $4B DRIVE transformation goal
Start with a pilot program and scale to enterprise-wide deployment. Our team will help you identify the highest-impact agents for your operations.